ORGANIZATIONS HELP
Bring your organization to life, step by step.
Create your page, work as a team, share news and organize your activities. Find a guide for each task.
Results in organization help
- 6 steps
Create my organization’s space
Introduce your business, association, club or community organization.
- 4 steps
Choose my organization’s type
Understand the choices and the special role of neighbourhood associations.
- 5 steps
My listing is under review, declined or suspended
Check your request’s status and find out who to contact.
- 5 steps
Open the right organization space
Move from your personal activities to your organization’s dashboard.
- 5 steps
Edit my organization’s name and introduction
Update the information in your public listing.
- 5 steps
Add a logo and cover photo
Help people recognize your organization at a glance.
- 6 steps
Choose my organization’s neighbourhood and address
Set your organization’s location and decide whether its exact address is public.
- 6 steps
Add contact details, website links and English text
Complete the useful information on your public page.
- 5 steps
Share the public page and QR code
Give visitors an easy link to your organization.
- 6 steps
Add a manager or host
Give a member access to your organization’s tools.
- 4 steps
Understand the team’s roles
Choose the right access for the people helping you.
- 5 steps
Change a role or remove someone from the team
Update access when people’s responsibilities change.
- 4 steps
Request a new founder or close the organization space
Prepare a request for the TonVillage team.
- 6 steps
Publish a news post on my page
Share opening hours, something new or information about your organization.
- 6 steps
Schedule, edit or remove a news post
Choose when a post appears and keep it up to date.
- 6 steps
Post an activity for my organization
Create a gathering under your organization’s name.
- 6 steps
Choose who sees my organization’s activity
Set the neighbourhood, city and visibility for people without an account.
- 6 steps
Set the number of places and practical details
Prepare the participation details before publishing.
- 5 steps
View sign-ups and message the group
Follow the responses to your organization’s activity.
- 5 steps
Invite members to an organization activity
Send an invitation to people who already belong to TonVillage.
- 6 steps
Edit an activity that is already published
Correct the date, location, description or number of places.
- 5 steps
Cancel an organization activity
Let the people involved know, with a clear reason.
- 6 steps
Prepare several sessions of an activity
Create a weekly, every-two-weeks or monthly series.
- 5 steps
Run an activity again for my organization
Prepare a new date using an activity you have already organized.
- 5 steps
Suggest a one-time activity without an organization space
Send a suggestion for the TonVillage team to review.
- 5 steps
Set my organization emails
Choose which emails you want to receive through your account.
- 5 steps
Post a neighbourhood announcement
Tell neighbours about something useful in their neighbourhood.
- 4 steps
Edit or remove a neighbourhood announcement
Correct a message or remove an announcement that is no longer needed.
- 4 steps
Review an announcement suggested by a neighbour
Publish or decline a suggestion received by your association.
- 6 steps
Create a poll for your organization
Ask a question and offer answer choices.
- 5 steps
View results and close a poll
Follow the answers and stop new votes.
- 6 steps
Welcome volunteers and keep track of them
Read their notes, message them and organize your list.
- 5 steps
Assign a task to a volunteer
Fill available places and follow up with the people chosen.
- 5 steps
Create a volunteer campaign
Prepare a work bee, a distribution or another group effort.
- 6 steps
Add tasks and share a campaign
Explain exactly what help you need and tell people about the campaign.
- 5 steps
Create and organize your committees
Introduce your teams and help volunteers find where they can help.
- 4 steps
Add a yearly event
Introduce a celebration, work bee or other gathering that returns regularly.
- 5 steps
Prepare the next edition of a yearly event
Update the sign-up link and the order of yearly events.
- 4 steps
Add a sponsor to your page
Show the name and link of an organization that supports you.
- 4 steps
Edit or remove a sponsor
Correct a name, logo or link on your page.
- 6 steps
Offer a collaboration or support
Offer a venue, equipment, help running an activity or another contribution.
- 4 steps
Accept or decline a support proposal
Check what another organization wants to display on your page.
- 5 steps
Change or end support
Prepare a new agreement or stop displaying support.
- 6 steps
Request promotion for an activity
Request local promotion for 7 or 14 days, with a quote.
- 5 steps
Read and accept a promotion quote
Check the price, period and terms before agreeing.
- 5 steps
Follow or cancel a promotion
Understand its status and read its report.
- 4 steps
View your organization’s statistics
Read useful numbers to plan your next activities.
- 5 steps
Link a sponsor to an activity
Thank the partners contributing to this specific gathering.
- 4 steps
Get help with my organization
Prepare a clear message so the TonVillage team can help you.
- 5 steps
Share a photo and reply in the discussion
Share practical information about your activity.
- 5 steps
Ask the activity group a question
Choose an option or date with people in the discussion.
- 5 steps
Prepare the “Who brings what” list
Share out the drinks, food and equipment to bring.
- 5 steps
Add a task from an activity page
Offer a task anyone can take or assign it to specific people.
- 5 steps
Prepare carpooling for an activity
See available seats and offer your own ride.
- 5 steps
Create and follow an activity’s money pool
Record a target and declared contributions for shared costs.
- 5 steps
Share a memory after the activity
Keep a photo with the people from the gathering.
- 5 steps
Review an activity afterwards
Bring together useful sign-up numbers, feedback and memories.
- 6 steps
Read my organization’s notifications
Find updates for your role in the right organization.
- 6 steps
Choose who on my team is notified
Share notifications between managers and hosts.
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You can also contact us →Getting started
Start with one guide, then take it step by step.
FIND YOUR TOPIC
All organization guides.
59 guides · 8 topics
No account needed to read them.
Create and introduce my organization
Our space, public page, contact details and images.
9 guidesWork as a team
Add people and understand their roles.
6 guidesPost and communicate
Share news, choose who sees it and set up alerts.
3 guidesOrganize our activities
Create gatherings, choose how people sign up and manage dates.
7 guidesHelp our participants
Invitations, discussions, tasks, equipment, carpooling and memories.
10 guidesBring our community together
Association announcements, polls, volunteers, committees and appointments.
11 guidesPartners and visibility
Partnerships, sponsors, supporters and promotions.
8 guidesKeep track and get help
View our statistics and find answers to our questions.
5 guidesStill need a hand?
Tell us where you got stuck. We’re here to help.