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BORROW AN ITEM · 5 STEPS

Buy or earn credits

Choose a borrowing credit pack or earn a credit by lending an eligible item.

  1. Check your balance

    Open “My credits” to see available credits, credits held by requests and your activity. Listing, lending and giving stay free.

  2. Choose a pack

    Tap “Buy credits”, then choose 1, 5 or 12 credits. The Canadian dollar price appears before you continue. Read the purchase terms; Stripe shows applicable taxes and the total before payment.

  3. Confirm payment in Stripe

    Check the pack, your billing details, taxes and the total, then confirm payment. This is a one-time purchase with no subscription or automatic charge. You can return without paying.

  4. Check the credits received

    Return to “My credits” and refresh your balance. Credits are added after Stripe confirms payment. If payment is confirmed but credits are missing, check your receipt before trying again or contact bonjour@tonvillage.ca.

  5. Earn credits by lending too

    List a permitted item and lend it to a member. After the confirmed return of an eligible loan that used a credit, the lender receives one credit. A gift earns no credit.

Open My credits

This button opens the TonVillage app. You may be asked to sign in.

Is something unclear?

Ask for help →

Understand credits for sharing items

Listing and lending are free. An available credit lets you send a request.

5 steps

Confirm that my item was returned

Complete the loan after receiving your item.

5 steps

I paid, but my credits are missing

Check your account and receipt before trying another payment.

5 steps
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