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BORROW AN ITEM · 4 STEPS

Cancel a request or loan

Cancel before pickup and understand what happens to the credit.

  1. Find the request

    Open “Item sharing” → “My exchanges”. Find the right item and dates.

  2. Check whether it was accepted

    If the request is “Pending”, tap “Cancel my request”, then confirm with “Yes”. The reserved credit becomes available again.

  3. Cancel an accepted loan before pickup

    If the lender accepted but you have not picked up the item, use “Cancel before pickup — credit refunded” when this button appears.

  4. Let the lender know

    If you had arranged a meetup, write in the chat to let them know you have cancelled.

Open my exchanges

This button opens the TonVillage app. You may be asked to sign in.

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